Refund policy

All sales are final. We do not accept returns, exchanges, or offer refunds. Due to the nature of our products and for hygiene and safety reasons, all items purchased through NDecant are non-returnable and non-refundable.

Please make sure to review your order carefully before completing your purchase. If you have any questions about a product, feel free to contact us at info@ndecant.com before placing your order — we’re happy to help.

Damages and Issues

If your item arrives damaged or you receive the wrong product, please contact us immediately at info@ndecant.com with your order number and photos of the issue. We will review the situation and work with you to find a solution.

Thank you for understanding and supporting our small business.